This Privacy Policy relates to information and data collected about you by matt group (from here on out to referred as "matt group", "we", "us" or "our") and the circumstances under which we may use or disclose your data.
Here at matt group, your privacy and safety is of utomost priority to us. We are committed to maintaining a high level of trust with all users of our services, and will adhere to applicable data protection and privacy laws.
For the rest of this Privacy Policy, "Personal Data" shall carry the definition assigned to it under the Personal Data Protection Act of 2012 (also known as PDPA), and includes any data about you, the user, that can be identified from data and/or other information we have, or are likely to have, access to, regardless of whether this data was provided to us by you directly or indirectly.
matt group collects Data so that we are able to provide services for clients or for the end-user.
Data we collect include, but are not limited to:
Personal information about you. This may include name, personal particulars, contact details, preferences, educational information and your activity on our services.
Information from technologies adopted for purposes of analysis of data and other information technology that may be used by us.
Data generated during the course of your usage of our platforms and services. For instance, past transactions, past conversations, and other information you choose to provide by various modes of data communication, including but not limited to, email (@mattgrp.com), telephone, text messaging, forms and the internet.
matt group collects Personal Data (whether directly or indirectly) from you, publicly available sources, our online services, and any other forms of communication.
The purposes include for which we collect, use and disclose Data include, but are not limited to:
To process applications for matt group’s services
To provide, operate and administer our products and services, business or financial transactions, and to maintain service quality levels;
To facilitate and administer the Services which you opted in to;
To provide service-related support, including the provision of administrative and technical support;
To facilitate administrative operations;
To maintain accurate user information and enable customised experiences;
To manage our relationship with you, which may include providing information on our products and services, where specifically consented to or where permissible under applicable laws and regulations;
To send you marketing information about our services and notifying you of our marketing initiatives;
For use in marketing material distributed by matt group whether physical or digital, including but not limited to posts on social media, brochures, promotional videos and print advertisements;
To enable the development and testing of new product(s) and service(s);
To facilitate the development and refinement of existing product(s) and service(s);
To perform internal management, operate management information systems, execute and enable internal and external audits;
To enforce or defend the rights of matt group and our Staff.
To comply with any applicable laws, regulations, codes of practice, guidelines, or rules or to assist in law enforcement and investigations conducted by any governmental and/ or regulatory authority;
For safety, legal and regulatory compliance; and
Any other incidental business purpose related to or in connection with the above.
We reserve the right to disclose your information for any of the following permitted purposes:
Professional advisors, third party service providers, agents or contractors engaged to perform one (1) or more of the above listed purposes for and on behalf of us under a duty of confidentiality;
Any person or entity part of matt group, only to the extent necessary to fulfil the relevant purposes;
Any person to whom disclosure is required under applicable laws and regulations; and
Any court, tribunal, regulator, or other authority to whom disclosure is necessary under applicable laws or regulations.
If we require your Data for any other purposes not listed above, we will obtain your consent beforehand through communications with you. You have the right to withhold or withdraw your consent to the usage of your Data for these other purposes.
As matt group deems fit and/or necessary, data and/or information held by us may be transferred to third parties, for the purposes of service provision, storage and/or analysis. We will make necessary security arrangements to prevent the unauthorised access, collection, use, disclosure, copying, modification, disposal and/or similar risks to your Data.
matt group cannot and will not be held responsible for any unauthorised or unintended use, access, or disclosure that is beyond our control and/or jurisdiction.
matt group reserves the right to retain all data collected, whether directly or indirectly.
Data will be retained in accordance with prevailing legal, regulatory, business and operational obligations.
We may access, use, develop and amend data provided to us in accordance with prevailing legal and regulatory requirements and our Purposes at any point in time during our operations, even if you may no longer use our services.
You retain the right to request a copy of data currently held by us, and to request for any data that is inaccurate to be rectified. Requests can be submitted through email (privacy@mattgrp.com).
We may be prevented by legal and regulatory requirements from complying with requests that you make. We may also choose to decline any request you make if permitted by the law.
We reserve the right to charge an administrative fee for providing you with a copy of data collected.
By providing us with your Personal Data or by accessing, using or viewing any of our services. You shall be deemed to have agreed to each and all the terms, conditions, and notices in this Privacy Policy.
In most circumstances, we need to use your Data in order for us to provide you with products or services which you, or our clients require or have requested.
Should you choose not to provide us the Data, do not accept this Privacy Policy (or any amendments thereto) or withdraw your consent to our use and/or disclosure of your personal data for these purposes, we may not be able to continue to provide you with our services.
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To the maximum extent permitted by law, matt group shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or unintended use, access or disclosure of your personal data.
We reserve the right to amend the terms of this privacy policy at any time, without prior notice.
The latest version of this privacy policy will always be available on our website.
Your use of any of our services shall be deemed as your consent to be bound by our Privacy Policy.
Should you have any queries, please contact us:
info@mattgrp.com
privacy@mattgrp.com (for privacy concerns)
This privacy policy was last updated: 12 November 2024